Frequently Asked Questions

Keep your pool in top condition by cleaning skimmers regularly—daily if trees are nearby. Vacuum and brush weekly to maintain water balance and prevent buildup, and clean or backwash filters as needed based on pressure gauge readings. To prevent algae, ensure proper filtration, balanced chemicals, and routine cleaning. For effortless maintenance, consider an automatic pool cleaner or our professional servicing packages. 

A well-balanced pool ensures that water is neither over- nor under-saturated with minerals, salts, or total dissolved solids (TDS). Regular water testing is crucial to achieving this balance, which is why we offer FREE in-store water testing and analysis to our customers. By maintaining the proper levels, you promote clear, healthy water while also extending the lifespan of your pool equipment. Regular water balancing—whether on a fortnightly or monthly basis— ensures that only minor adjustments are needed, helping to minimize the likelihood of costly chemical treatments and repairs. 

For the Echuca/Moama climate, we recommend reducing chlorine levels, adjusting pH, adding an algaecide, and covering your pool to protect it during the cooler months. Visit Pool Ezy for the right winterise products.

To keep your Sapphire Spa fresh, we recommend draining and refilling every 3-4 months, depending on use. Regular testing with Pool Ezy’s free water testing service will help you determine when it’s time.

Algae growth in pools can be caused by factors such as low sanitiser levels, adverse weather conditions, highphosphate levels, and inadequate filtration. Algae can also be introduced through rain, wind, or dust, making itessential to shock the pool after such events.

To prevent algae, we recommend using phosphate remover (Phos Kill) and algaecide (MSA, AlgiGuard). Algaecide not only eliminates algae but also acts as a preventative, and should be used as a part of regular water maintenance.

Visit in Store for your FREE water test and analysis and green pool treatment plan. 

During a pool installation, you can expect a seamless process where our professional team handles everything from site assessment, excavation, and foundation preparation to the installation of the pool shell, plumbing, filtration system, and equipment setup. Once installed, we will fill the pool, test the water balance, and ensure everything is functioning properly before handing it over for your enjoyment. 

A Conquest fiberglass pool from Pool Ezy typically takes 5-7 days to install, depending on site access. If weather and other factors allow, our team will stay on-site until the pool is fully installed. Once completed, your pool will be ready for the final stages of landscaping, including paving and fencing, ensuring your outdoor space is both beautiful and functional. Our team will guide you through each step to make the process as seamless as possible. 

At Pool Ezy, we lead by example with a commitment to quality and care, ensuring every project, big or small, is completed to the highest standard. Our team consists of experts in pool building, plumbing, landscaping, pool chemistry, retail, and sales—dedicated professionals who take pride in their work. We are your one-stop pool shop, offering everything from pool selection and installation to ongoing maintenance. Beyond that, the team at Pool Ezy is passionate about providing great service and ongoing support, ensuring you feel confident and well cared for every step of the way. Above all, we deliver exceptional customer service and practical, expert advice to create a smooth and enjoyable experience from start to finish. 

Once your Conquest fiberglass pool installation is complete, we’ll schedule a handover appointment with you. During this session, one of our Pool Ezy team members will walk you through everything you need to know about owning and maintaining your pool. You’ll also receive a handy booklet with all the essential information, and we’re always just a phone call away for any assistance. Follow the guidance below to keep your pool sparkling!

  1. Clean your pool regularly – Remove debris and empty the skimmer basket regularly. We’ll also walk you throughusing your Robotic Cleaner or In-Floor Cleaning System for effortless cleaning at the flick of a switch.
  2. Check water chemistry – We’ll provide training during your handover and a testing kit, or you can takeadvantage of our free in-store water testing (available 6 days a week).
  3. Run the pool filtration equipment – We’ll preset your equipment’s running times to work automatically. Justensure the water level stays above the skimmer – it’s that easy!

With Pool Ezy, maintaining your pool is simple and stress-free!

At Pool Ezy, it’s difficult to provide an exact price over the phone, though we can offer an estimate. We prefer to visit the proposed pool installation site to give a precise, site-specific, all-inclusive quote. Many potential clients ask for a ‘ballpark figure.’ To give you an idea, our most popular pool size in the last 12 months has been in the 8m range, with average starting prices for these pools, fully installed up to coping paving being around $55,000–$60,000. Please note, this is only an indication, as final prices can vary based on additional features and your site conditions. 

Running costs vary based on pool size, equipment, usage, heating type, age of the pool, and cleaning methods. On average, electricity and chemicals can cost between $800–$1,500 per year. Factors such as energy-efficient equipment, regular maintenance, and the right cleaning system can help reduce costs and improve efficiency. 

Yes, we carry a variety of spare parts, pumps, filters, chlorinators, and other pool equipment. If we don’t have a specific part in stock, we can order it for you. 

Professional maintenance helps ensure accurate water testing and chemical balance, reduces the risk of equipment malfunction, improves the longevity of your pool and equipment, and provides expert advice for keeping your pool in the best condition.

Our trained technicians use the latest equipment and techniques to keep your pool clean, balanced, and well maintained, giving you more time to enjoy it. You can easily sign up for regular servicing by contacting our team at Pool Ezy. We offer flexible maintenance packages designed to suit your needs and budget, ensuring your pool is always in great shape. 

Check for power supply issues, clogged filters, air leaks, or ensure the pump is drawing a full bowl of water. If the issue persists Pool Ezy offers professional in-store pump repairs, allowing customers to bring their pumps in for inspection and servicing. Our team may also be able to assist you over the phone or can book in an onsite Service. 

At Pool Ezy, we offer a range of robotic pool cleaners to make pool maintenance effortless. As an authorised Maytronics Dolphin repairer, we provide expert servicing and repairs for all Dolphin models. Our team will perform instore repairs to get your cleaner back up and running as quickly as possible.